ProDon:Procédure simplifiée d'ajout d'un client et d'une relation (à traduire) : Différence entre versions

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(Add a relation between an individual client and another individual client)
(Add a client)
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{| class="wikitable" width="750" cellspacing="1" cellpadding="1" border="1"
 
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|1. Go to client management by clicking on the shortcut button [[Fichier:RACCOURCI - Clients.png|sans_cadre|60x60px]] or via the "Clients" menu, then "[[Fichier:Clients petit.png|sans_cadre]] Clients".
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|1. Go to client management by clicking on the shortcut button [[Fichier:RACCOURCI - Clients.png|sans_cadre|60x60px]] or via the "Clients" menu, then " [[Fichier:Clients petit.png|sans_cadre]] Clients".
 
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4. When all the necessary information has been completed, click on the "[[Fichier:Bouton Crochet ajouter confirmer.png]] Confirm addition" button.  
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4. When all the necessary information has been completed, click on the " [[Fichier:Bouton Crochet ajouter confirmer.png]] Confirm addition" button.  
  
 
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== Ajout d’une relation entre un client compagnie et un client individu ==
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== Add a relation between a company client and an individual client ==
 
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{| class="wikitable"
 
|1. Go to client management by clicking on the shortcut button [[Fichier:RACCOURCI - Clients.png|sans_cadre|60x60px]] or via the "Clients" menu, then "[[Fichier:Clients petit.png|sans_cadre]] Clients"
 
|1. Go to client management by clicking on the shortcut button [[Fichier:RACCOURCI - Clients.png|sans_cadre|60x60px]] or via the "Clients" menu, then "[[Fichier:Clients petit.png|sans_cadre]] Clients"
 
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|2. Se positionner sur l'onglet « Clients », puis rechercher le client compagnie à qui on doit ajouter une relation.
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|2. Go to the "Clients" tab, then search for the company client to whom you wish to add a relation.
 
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|3. Dans la fiche client compagnie, aller sur l’onglet « Relations » puis cliquer sur  [[Image:Bouton +.png]] pour ajouter une nouvelle relation.
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|3. In the company client file, go the the "Relations" tab and click on  [[Image:Bouton +.png]] to add a new relation.
 
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|4. Choisir le « Type » dans la section « Relation » (Exemple : est l’employeur de / est l’employé de).
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|4. Choose the "Type" in the "Relation" section (Example: is the employer of / is the employee of).
 
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|5. Cliquer sur le bouton « Choisir un client » pour choisir le client individu à ajouter à la relation.
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|5. Click on the "Choose a client" to select the individual client to add to the relation.
 
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|6. Faire la lecture du titre de la relation dans le haut si elle fait du sens. Sinon, cocher la case « Inverse ».
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|6. (VERIFY)Read the relation title at the top to verify that it makes sense. If it doesn't, check the "Inverse" box.
 
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|7. Saisir la date « Début » si cette information est connue.
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|7. Enter "Start" date if known.
 
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|8. Cocher la case « Contact principal », si le client individu est le contact principal de la compagnie.
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|8. Check the "Main contact" box, if the individual client is the company's main contact.
 
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|9. Cliquer sur le bouton « [[Fichier:Bouton Crochet ajouter confirmer.png]] Confirmer l’ajout ».  
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|9. Click on the " [[Fichier:Bouton Crochet ajouter confirmer.png]] Confirm addition" button.  
 
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{{BasPage_ProDon_Version|5.0.8.4}}
 

Version du 1 octobre 2024 à 09:26

Procédure simplifiée d'ajout d'un client et d'une relation (à traduire)

Titre: Simplified procedure for adding a client and a relation

Introduction

This is the simplified process for adding a client in Prodon.

For a more detailed explanation of Client management, please refer to the document "Gestion des clients".


Add a client

1. Go to client management by clicking on the shortcut button RACCOURCI - Clients.png or via the "Clients" menu, then " Clients petit.png Clients".

2. Go to the "Clients" tab, then click Bouton +.png to add a new client.

3. Enter the required client information.

  • Check the "Company" box if the client is a company
  • Enter company name if the client is a company
  • Enter title, first name and last name if the client is an individual
  • Enter client contact details (address, telephone, email, etc.)
  • Document characteristics and categories if necessary

4. When all the necessary information has been completed, click on the " Bouton Crochet ajouter confirmer.png Confirm addition" button.

Add a relation between an individual client and another individual client

1. Go to client management by clicking on the shortcut button RACCOURCI - Clients.png or via the "Clients" menu, then "Clients petit.png Clients"
2. Go to the "Clients" tab, then search for the client to whom you wish to add a relation.
3. In the client file, go to the "Relations" tab and click on Bouton +.png to add a new relation.
4. Choose the "Type" in the "Relation" section (Example: is spouse of)(VERIFY).
5. Click on the "Choose a client" button to select the individual client to add to the relation.
6. (VERIFY)Read the relation title at the top to verify that it makes sense. If it doesn't, check the "Inverse" box.
7. Enter "Start" date if known.
8. Click on the " Bouton Crochet ajouter confirmer.png Confirm addition" button.

Add a relation between a company client and an individual client

1. Go to client management by clicking on the shortcut button RACCOURCI - Clients.png or via the "Clients" menu, then "Clients petit.png Clients"
2. Go to the "Clients" tab, then search for the company client to whom you wish to add a relation.
3. In the company client file, go the the "Relations" tab and click on  Bouton +.png to add a new relation.
4. Choose the "Type" in the "Relation" section (Example: is the employer of / is the employee of).
5. Click on the "Choose a client" to select the individual client to add to the relation.
6. (VERIFY)Read the relation title at the top to verify that it makes sense. If it doesn't, check the "Inverse" box.
7. Enter "Start" date if known.
8. Check the "Main contact" box, if the individual client is the company's main contact.
9. Click on the " Bouton Crochet ajouter confirmer.png Confirm addition" button.